Stepfamilies that Work Refund Policy
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We want you to be satisfied with your purchase but we also want you to give your best effort to learn and apply all of the strategies in the course. We offer a 60-day refund period for purchases. However, in order to qualify for a refund you must submit proof that you did the work in the course. Please note, if you select the 4 payment option we are not able to stop payments without a refund request being submitted.
In the event that you decide your purchase was not the right decision, within 60 days of enrollment, contact us at [email protected] and let us know you’d like a refund by the 60th day at 11:59 PST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 60th day, you will not be granted a refund.
The work that you need to submit with your request for a refund includes ALL of the following items:
- Requirement 1: All videos in the "Stepfamilies that Work!" curriculum must have been watched in full. Please note it is not acceptable to only click "Marked as Complete", but to have actually watched them.
- Requirement 2: Complete and attach your "Desired Destinations" worksheet from Track 1 - Station Stop 3 to include your Values, Verbs and Desired Destination Statements
- Requirement 3: Complete and attach 6 "Clarity & Confidence" worksheets - 1 worksheet to represent your learning from each of the 6 Tracks. Your work must reflect relevant learning from each Track.
We will NOT provide refunds more than 60 days following the date of purchase. After day 60, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within 60 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.
All refunds are discretionary as determined by Mike Anderson Coaching, LLC dba Mike & Kim Coaching. To further clarify, we will not provide refunds after the 60th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
If you have any questions or problems, please let us know by contacting us directly by emailing [email protected]
